Shipping and Delivery
Currently all Australian orders are shipped through Australia Post and usually arrive within 3 to 5 Business Days. Some orders can take up to 10 Business days depending on where they are being shipped to.
Delivery Costs and Calculations:
Shipping is free of charge within Australia only. We currently do NOT ship to locations outside Australia.
Most orders are normally processed and shipped on the same day. Please note that a small number of orders may require extra processing time and are shipped the following business day. If you order an item that is sold out, we will attempt to contact you immediately and arrange for an alternative product or a refund.
Goods will only be accepted for return providing the following conditions are met:
In the exception that a customer would like a refund for the item/s, we may offer a refund however it will incure a restocking fee of 20%. (NOTE: Initial shipping costs are not refundable).
In this case you will need to request a Return Authorisation Form by contacting us first. Once we have received your completed RA form, we will reply with a RA Number and details of where to return the item. You should only proceed to send the item back, once we have authorised it. Refunds/Replacements will not be given for damaged packaging.
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